Legal

Privacy Policy

Last updated: January 2026

At Elim Pool Co., we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you use our pool maintenance services or visit our website at elimpool.co.

1. Information We Collect

We collect information you provide directly to us, including your name, email address, phone number, and service address. This information is collected when you request a quote, enroll in our services, or opt-in to receive SMS communications.

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain your pool services.
  • Send service updates, reports, and appointment reminders via SMS.
  • Communicate about account management and promotional giveaways.
  • Respond to your support requests through our contact channels.

3. SMS and Mobile Messaging

By providing your phone number and opting in, you consent to receive SMS messages from Elim Pool Co. regarding your service and promotional offers.

  • Frequency: Message frequency varies, typically up to 4 messages per month.
  • Opt-Out: You can opt-out of receiving SMS messages at any time by replying STOP to any message.
  • Support: Reply HELP for assistance, or contact us directly at mauricio@elimpool.co.
  • Rates: Message and data rates may apply.

4. Sharing of Information

Elim Pool Co. does not sell, rent, or share your personal information or mobile phone contact information with third parties for their marketing purposes. Your data is used strictly for internal business purposes and to provide the services you have requested.

5. Your Rights and Opt-Outs

You have the right to access the personal information we hold about you and to ask that it be corrected or deleted. You may opt-out of all marketing communications at any time by contacting us.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us: